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General Management

Financial Management

Special Finance

General Sales Management

Used Vehicle Management

Service Management

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Buy Here, Pay Here

On-Site & Regional Training

OEM Training

Sell More, Profit More

NCMi Training Schedule

Contact NCM Institute

Visit us at the 2012 NABD Dealer Academy and Conference May 14-18 in Las Vegas!

Click here for more information and for special NCM client registration discounts!

National Alliance of Buy Here, Pay Here Dealers

Complete the form to the right and an NCMi representative will contact you with more information about our Buy Here, Pay Here courses.

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Meet the Facilitator.

Brent Carmichael

Collect the Cash, Not the Cars

Effective Underwriting and Collections

Brent Carmichael, a veteran Buy Here, Pay Here dealer and consultant to the BHPH industry, delivers a proven collections process that ensures your team’s collections success.

This 1 ½ day training combines structured learning with invaluable role playing to hone the most effective collections skills for the BHPH dealership. In addition, students will study effective telephone techniques and tactics to get more money from each customer.

Call 866.756.2620 for more information on our Buy Here, Pay Here education courses.

August 22-23, 2012