Service Department Best Practices

Lube Center Opportunities

Back in the 1980’s and early 1990’s we were extremely busy in the service department repairing vehicles. For us to pull a technician off a high paying warranty or customer-pay repair job (grid pricing) to perform an oil change for $9.00 an hour simply didn’t make sense. So, we put off customers who just wanted oil changes. As a result, quick Lube chain stores became household names.

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